Order Questions

Can I modify or cancel an order?

If you need to make changes to your order, please reply to the confirmation email and we'll make every effort to accommodate your request. However, please note that due to our quick order processing, it is unlikely that we'll be able to modify your order if it has already been shipped on the same day it was placed. Nonetheless, we'll do our best to assist you in any way possible.

Can I change my address?

If you need to make changes to your shipping address on an existing order, please reply to the confirmation email. However, please note that we are unable to guarantee the modification of an existing order's address, as orders are typically shipped on the same day they are placed. Nonetheless, we will do our best to assist you with any address change requests you may have.

I need help on an existing order.

Don't worry, we're here to help you with any questions or concerns you may have about your existing order. Please reach out to us at https://www.cardmafia.com/pages/contact-us with your inquiry, and we'll do our best to assist you as quickly as possible.

To help us better assist you, please have your Order ID number and any relevant details about your order ready when you contact us. This will enable us to locate your order quickly and provide you with the most accurate and efficient support possible.

Shipping & Returns

Shipping methods & costs?


  • First Class USPS: 3-5 Business Days
  • Priority Mail USPS: 2-3 Business Days


  • FedEx International Economy with Tracking: Usually arrives within 2 weeks. 
  • USPS First Class Mail with Tracking: Usually arrives within 21 business days. 
When will my order ship?

Our warehouse processing period is typically 1-2 days during non-peak seasons, and we take pride in shipping your orders quickly. Once your order is shipped, you'll receive a confirmation email with all the necessary tracking information.

However, during peak seasons such as holidays or highly anticipated releases, the processing period may extend up to 3-5 business days. We want to assure you that our small team is always working diligently to get your orders out as fast as possible, and we appreciate your patience during these busy times.

Do you offer free shipping?

As a small business operating during unprecedented times, we're unable to offer free shipping at this time. We understand that this may be disappointing for some of our customers, and we apologize for any inconvenience this may cause.

Do you ship overseas?

Yes! We provide shipping solutions to nearly every country in the world. At checkout, you can opt for a shipping method based on price and transit time. Select the option that suits you best and we'll handle the rest, ensuring prompt and reliable delivery of your package.

What's your Return Policy?

At Card Mafia, we want you to be fully satisfied with your purchase. If you'd like to exchange any unopened and new condition items that were purchased on www.cardmafia.com within 7 days of receiving the package, we'd be happy to offer credit in the form of a digital code.

Please note that as many of our products are limited, we're unable to offer refunds or credits on items that have been opened or used. If you need assistance with an exchange, please contact us at https://www.cardmafia.com/pages/contact-us

For further information on our shipping and return policies, please visit https://www.cardmafia.com/policies/shipping-policy

My order arrived damaged. What do I do?

If your order has arrived damaged, please reach out to us immediately. We take the quality of our products seriously and will do everything possible to resolve the issue.

To report the damage, please provide us with a detailed description of the damage along with any relevant photos. You can reach us at https://www.cardmafia.com/pages/contact-us, and we'll work with you to find the best solution, which may include a replacement or refund.

Please note that it's important to report any damage as soon as possible so that we can quickly address the issue and prevent it from happening in the future.

My package is lost/stolen, what should I do?

After your order leaves our warehouse, Card Mafia cannot be held responsible for any lost, stolen, or mis-delivered packages. If you encounter any issues with tracking your shipment, we recommend reaching out to your local post office or parcel carrier for assistance.

If we need to mail a replacement, please note that we reserve the right to use any available shipping method. We'll work with you to find a solution that meets your needs and ensure that your replacement is delivered as promptly as possible.


Where are your playing cards made?

Our products are manufactured internationally and assembled using a combination of domestic and imported components. We work with a global network of suppliers and manufacturers to ensure that our products meet the highest standards of quality and durability, while also remaining affordable for our customers. We take pride in sourcing our materials and components from trusted partners around the world, and we're committed to delivering exceptional products that exceed your expectations.

Are the Marvel decks officially licensed?

Our Marvel products are officially licensed by Disney, which means that every item is guaranteed to be genuine and of the highest quality. We take pride in offering authentic merchandise that allows you to fully immerse yourself in the Marvel universe, and we're committed to delivering an exceptional customer experience with every purchase.

Are the One Piece decks officially licensed?

All of our One Piece products are officially licensed by Toei Animation, ensuring that you receive only the most authentic and high-quality merchandise. We're proud to offer a range of products that capture the spirit and excitement of this beloved anime series, and we're committed to providing an exceptional customer experience with every purchase.

For further assistance, please contact our support team, and we'll get back to you within 24 hours.